Discussion: The numerous capabilities of EMR technology can provide many benefits currently unavailable with paper-based records; thus, EMR technology can create new communication opportunities to cultivate improvements through socially meaningful interaction. However, adoption does not guarantee EMR system operability or patient satisfaction with the care process. Successful migrations to EMR technology may possibly require healthcare organizations to incorporate concepts from SCP into the delivery of care. As technological advances occur, it is essential for chiropractors to remember that a patient is a distinct individual who happens to have an ailment, rather than simply the ailment. The SCP model will help to maintain the chiropractor-patient relationship amidst the changes within the social milieu.
Conclusion: There is a need for chiropractors to re-examine how factors such as social class, age, racial, ethnic, family, religious background, and technical competency influence how they utilize electronic medical records technology to deliver care. These factors can help shape treatment strategies based upon the patient’s background and chiropractor’s technical ability to employ EMR technology to bring about greater socially meaningful interaction.
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